If you have any questions, please contact us: +34 971 713 300
How do I receive the money when I've won a contest?
Once you've been chosen winner, you will receive a message requesting you
to send the design files. Then, the client will confirm that the files
have been correctly received and the money will be automatically
transfered to your account. Usually you will receive the money around 2 or
3 days after the design has been sent to the client.
What happens if another designer steals my design and uses it illegally?
Intellectual Property Rights are on the side of those who can prove
having published the design first. If this is your case, please report it to us
and we will consider whether we have to terminate the account of that
designer and withdraw the corresponding designs.
Can I withdraw my designs submitted to a contest if I've not been chosen
Yes. You can withdraw your designs at anytime, even if the contest has not
Why does Increable apply a handling fee to the winning designer?
We use that fee to cover part of the fix costs for keeping this website
running such as web hosting, bank transfers, programming, etc.
When does a contest end?
A contest ends either when the customer chooses a winner or when the deadline established in the contest page ends. We recommend you to submit your design as soon as possible for the client to take it into account. If you wait until the last moment, the customer might choose a winner before seeing your design. Remember you can submit as many designs as you want. We recommend you to send a sketch of your proposal as soon as possible and then refine it according to the customer specifications.
How many designs can I submit per contest?
You can submit as many designs as you want
¿Which image formats are supported?
You can use either .jpeg or .png to submit your proposal to any contest you want.
If you are selected as the winner of a contest, you shall use the format required by the client in the brief. If the client does not choose a format, you must use the best format so that you send your design with the best quality as possible (.psd, .pdf, etc.)
How much does it cost to publish a contest?
The cost of publishing a contest is 25 euros.
How can I get an invoice for the amount paid for publishing a contest?
Immediately after the payment is made, you will receive an invoice by email.
What happens if I don't like any of the proposals submitted by the designers?
We give you the option of extending the contest for a period of seven days
so you can receive more designs. After this additional period, if you are
not satisfied with the proposals received, we will refund you the prize
How long does a contest last?
By default, contests last for 14 days. However, you can adjust this period to suit your needs either making it shorter or extending
it for an additional week.
Can I choose a winner before the contest ends?
Yes, sure. You can choose a winner at any time from the moment it is published. When you select a winner, the contest automatically ends and the file transfer process starts.
Can I choose more than one winner?
Currently we don't offer this possibility.
How does the option "invite a designer" work?
Just go to My increable > designers and click on the designer you like. You will see a button to invite him to your active contest(s).
Which is the difference between a public and a private contest?
A public contest is visible to everyone, clients and designers, registered and not registered. A private contest is visible only to registered designers.